Refund Policy

Effective Date: 01/01/2023

1. Introduction

This Refund Policy ("Policy") outlines the terms and conditions governing refunds for any purchases placed in our physical locations or through our digital services ("Platforms") provided by Yarm Driving Range Ltd. Please read this Policy carefully before purchasing at any of our venues or using our Platforms. By placing an order in any of our venues or through any of our Platforms, you agree to be bound by the terms of this Policy.

2. Refund Policy Overview

This refund policy applies to all services and products offered by Yarm Driving Range Ltd, including but not limited to golf ball purchases, bay reservations, booking upgrades, and lessons booked through our website.

3. Golf Balls and Bay Reservations

Customers who purchase golf balls or reserve bays at Yarm Driving Range are entitled to a refund at the owner's discretion. Refund requests must be submitted within 24 hours of purchase and will be evaluated on a case-by-case basis.

4. Booking Upgrades

Upgrades to bookings, such as additional services or extended time, are subject to refund at the owner's discretion. Customers must request a refund within 24 hours of the upgrade purchase for consideration.

5. Lessons with Golf Professionals

Lessons booked with golf professionals affiliated with Yarm Driving Range are subject to the refund policies of the individual professionals. Customers are advised to review the refund policy of each professional prior to booking.

6. Food and Drink Orders via Webapp

Orders for food and drinks placed through our webapp are provided by Greedy Teds Ltd. Refunds for these orders are subject to the refund policy of Greedy Teds Ltd. Customers are encouraged to review Greedy Teds Ltd's refund policy before placing an order.

Contact and Queries

For any questions or concerns regarding our refund policy, please contact us at info@yarmdrivingrange.co.uk. We are committed to ensuring a fair and satisfactory experience for all our customers.

Changes to this Policy

Yarm Driving Range Ltd reserves the right to modify or update this Refund Policy at any time without notice. Any changes to this Policy will be posted on our website, and the date of the latest revision will be indicated at the top of this page.

By using our services or buying our products, you acknowledge and agree to the terms of this Refund Policy as stated above.